Frequently Asked Questions
Everything you need to know about getting started, deposits, withdrawals, and betting rules on BetPro.
Getting Started
You don't need to fill out complex forms. Just click the WhatsApp button, message our dealer your city, make your initial deposit via JazzCash or Easypaisa, and you'll receive your betting ID instantly.
Unlike a traditional bookmaker where you bet against the house, an exchange allows you to bet against other players (Back and Lay). This generally results in 10-15% better odds for you.
While cricket is our main focus (PSL, IPL, BBL, Internationals), we also offer competitive odds on Football, Tennis, Basketball, and major eSports tournaments.
Backing means betting that an outcome WILL happen. Laying means betting that an outcome WILL NOT happen (effectively playing the role of the bookmaker).
Our support is available 24/7 via WhatsApp. Just message your assigned dealer or our central support number.
Our platform is fully optimized for mobile browsers, providing an app-like experience without needing to download anything.
Deposits & Withdrawals
The minimum deposit to get started is Rs. 1,000.
There is no strict maximum withdrawal limit, but large withdrawals (above Rs. 500,000) may take up to 24 hours to process.
We accept JazzCash, Easypaisa, local bank transfers (Meezan, HBL, Allied, etc.), and USDT.
Standard withdrawals to JazzCash, Easypaisa, or local banks are processed within 15 to 30 minutes.
No, we do not charge any fees for deposits or withdrawals.
If your deposit doesn't reflect within 10 minutes, send a screenshot of the transaction receipt to your dealer on WhatsApp for instant resolution.
Betting Rules
The minimum bet amount is Rs. 100 on most markets.
Once an unmatched bet is placed, it can be cancelled. However, matched bets cannot be cancelled under any circumstances.
If a match is abandoned without an official result, all bets on the match outcome will be voided and stakes returned.
Odds are driven by the market (other players). They reflect the probability of an outcome based on where the money is going.
We charge a small flat commission (usually 2-5%) only on net winnings in a market. Losing bets pay zero commission.
Account & Security
Yes, we use bank-level encryption and do not share your personal information with third parties.
No, multiple accounts are strictly prohibited and will result in a permanent ban.
Message your dealer from your registered WhatsApp number to receive a secure password reset link.
You must contact central support and verify your identity before we can migrate your account to a new number.
You must be 18 or older to use our services. Dealers verify age before issuing an ID.
Technical Support
Clear your browser cache, ensure you have a stable internet connection, and try logging in again.
Odds update automatically in real-time. You do not need to refresh the page.
We support all modern browsers including Chrome, Safari, Firefox, and Edge.
Send a screenshot or screen recording of the issue to our technical support WhatsApp line.
Didn't find your answer?
Our support team is available 24/7 to help you with any questions.
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