SUPPORT
Bpexch FAQs: Accounts, Deposits & Betting
Everything you need to know about getting your Bpexch (BetPro Exchange) ID, deposits, withdrawals, and betting rules.
Getting Started
Usually under 5 minutes. Message your dealer on WhatsApp, tell them your city, send your first deposit through JazzCash or Easypaisa, and your Bpexch ID is sent to you in the same session, no forms, no waiting.
A traditional bookie sets its own odds and you always bet against the house. On BetPro Exchange you bet against other real players, so odds are market-driven and typically 10–15% better. You can also lay (bet against) any outcome, which no ordinary bookie offers.
All major tournaments are covered: PSL, IPL, BBL, The Hundred, T20 World Cup, ODI World Cup, and every bilateral series involving Pakistan, India, Australia, and England. Markets go live as soon as the toss is confirmed.
Backing an outcome means you think it WILL happen, the same as a normal bet. Laying means you think it WILL NOT happen, and you take on the role of the bookmaker. If the outcome you laid does not happen, you collect the backer's stake.
No download is needed. Bpexch is a fully mobile-optimized website. Open it in Chrome or Safari on any Android or iPhone, log in, and place bets. No storage space consumed, no APK installation required.
Yes. We have active support coverage in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and dozens of smaller cities. Wherever you are, our support team handles same-day cash deposits and withdrawals.
Usually under 5 minutes. Message your dealer on WhatsApp, send the first deposit, and they send back your ID and login. The only thing that slows it down is a payment that has not cleared yet.
Bpexch is the Pakistan-facing name, run through local dealers who take JazzCash and Easypaisa. BPExchange is the parent site. Your Pakistan Bpexch ID works there too.
No. Just tell your dealer your name and age on WhatsApp and you are set up. No CNIC copy, no paperwork, no waiting.
All balances, bets, and payouts are displayed and settled in Pakistani Rupees (PKR). There is no currency conversion and no hidden forex fees.
All formats are available: T20, ODI, and Test matches. Test cricket in particular offers unique multi-day session betting markets that T20 bettors often miss out on. Markets for each session open 30 minutes before play begins.
There is no published cap on how much you can hold in your account. High-volume accounts are flagged for manual review as a routine security check, but regular players will never encounter a balance ceiling.
Yes. Ask our support team about the current referral program. When a friend you refer makes their first deposit and places their first bet, you receive a referral credit directly to your account balance.
Football (Premier League, La Liga, Champions League), Tennis (Grand Slams and ATP Masters), Basketball (NBA), and selected eSports tournaments are available year-round alongside the cricket calendar.
We recommend using your mobile data connection rather than public Wi-Fi when logging in or placing bets. If you must use public Wi-Fi, ensure the site URL shows the secure padlock icon and avoid saving your password on shared devices.
Yes. Bpexch is simply the short name for betpro exchange, and you will see it written a few different ways online, such as betpro, bat pro exchange, or bedpro exchange. They all point to the same place: there is only one Bpexch, and you deal with the same dealer regardless of which spelling brought you here.
Deposits & Withdrawals
The minimum first deposit is Rs. 1,000. Once your account is active you can top it up with as little as Rs. 500 at any time through our support team.
Send the amount from your JazzCash wallet to our support team's confirmed JazzCash number, then forward the SMS confirmation or screenshot to our support team on WhatsApp. Your balance is credited within 5 minutes.
Transfer the amount from your Easypaisa app to our support team's Easypaisa number and share the payment proof on WhatsApp. Balance is added in under 5 minutes. Always use the exact number our support team provides. Never transfer to an unconfirmed contact.
Yes. IBFT transfers are supported for all major Pakistani banks including Meezan, HBL, UBL, MCB, Allied, and Bank Alfalah. Bank withdrawals are processed within 30–60 minutes during standard business hours.
Mobile wallet withdrawals are fastest, typically 10 to 20 minutes, available 24/7. During high-traffic events like live PSL finals, allow up to 30 minutes.
BetPro Exchange charges zero fees on both deposits and withdrawals. Our support team absorbs any mobile wallet transfer costs. What you deposit is what appears in your balance, and what you withdraw is exactly what you receive.
Send our support team the full transaction screenshot, the one showing the amount, timestamp, and recipient number. Unresolved deposits are almost always credited within the hour once proof is provided.
Yes. USDT (TRC-20 and ERC-20) is accepted for larger deposits and is especially popular for players who prefer privacy. Ask our support team for the current wallet address. Never use a wallet address from an older conversation as it may have changed.
For JazzCash and Easypaisa the per-transaction cap follows the mobile wallet's own daily limit (usually Rs. 25,000–50,000). For larger deposits you can split across multiple transactions in the same session, or use a bank transfer which has a much higher limit.
JazzCash and Easypaisa withdrawals are processed 24 hours a day, 7 days a week, there is no cut-off. Bank IBFT withdrawals are also processed around the clock but may take slightly longer late at night depending on interbank clearing.
Yes, a family member or trusted friend can transfer to our support team's number on your behalf. Just let our support team know the source name so the deposit can be matched to your account correctly.
Withdrawals above Rs. 500,000 go through a manual review for security. Notify our support team in advance, and processing is completed within 24 hours. Breaking a large withdrawal into smaller amounts across a few days can speed things up if you need funds urgently.
Contact our support team immediately with the wrong transfer's transaction ID. If the recipient is within our network, we can trace and correct it. If the number is unrelated to BetPro, you will need to contact JazzCash support directly to initiate a dispute.
There is no hard limit on withdrawal frequency. However, multiple small withdrawals in rapid succession may trigger a routine security review. For smooth processing, consolidate small amounts into a single withdrawal request.
Absolutely. You have full control over your balance at all times. Withdraw exactly the amount you want and leave the remainder active for future bets. There is no minimum balance requirement to keep your account open.
Betting Rules
The minimum stake on match-winner and innings markets is Rs. 100. Specialty markets such as top batsman or highest opening stand may carry a slightly higher minimum, and the limit is shown before you confirm any bet.
If a PSL match is abandoned before a D/L method result can be determined, all pre-match bets are voided and your full stake is returned within 24 hours. Bets placed after a result is declared settle normally.
Yes, this is one of the core advantages of exchange betting. If your backed team is winning and their odds have shortened, lay the same outcome in-play to lock in a profit whichever way the match ends. The amount depends on the odds you get when you lay.
A commission of 2–5% applies only to your net profit on a settled market, never on your stake and never on losing bets. If you win Rs. 10,000 net at 3% commission, you keep Rs. 9,700.
Markets suspend automatically when a retirement or serious injury is confirmed. Once the situation is clarified the market re-opens. All matched bets at the point of suspension stand if the match continues to a result.
Yes. Placing both a back and a lay in the same market is standard exchange practice used to trade out of positions or guarantee a return. It is fully permitted on BetPro Exchange.
You can bet on innings runs, over-by-over totals, method of next dismissal, team to score the most sixes, top batsman, top bowler, and live ball-by-ball markets. The full market list expands once a match goes in-play.
Yes. Player-specific markets such as batsman runs, most wickets, and partnership totals are available for major matches. These markets typically open 30 minutes before the first ball and are some of the most active during PSL.
No. Because it is a peer-to-peer exchange, there is no built-in margin. Odds reflect genuine supply and demand from real players. The only deduction is the commission charged on net winnings, which is far smaller than any bookie margin.
A bet is voided when the event cannot produce a result: match abandonment, a walkover, or a market that was opened in error. Voided bets return your full stake with no commission charged.
Both. Pre-match markets open at least 24 hours before a scheduled match. In-play markets go live at the toss and update with every ball. Pre-match odds tend to be more stable; in-play odds move rapidly with the action.
Fancy bets are fixed-odds markets on specific events within a match, for example, how many runs in the next over, whether the next ball is a boundary, or total wides in an innings. They are available on Bpexch for major PSL and international matches.
Your payout includes both your original stake and your profit. For example, if you back a team at 2.0 with Rs. 1,000, your gross return is Rs. 2,000 (Rs. 1,000 stake + Rs. 1,000 profit), minus any commission on the profit.
Yes. Any unmatched portion of a bet can be cancelled at any time before it is matched. Go to Open Bets, find the unmatched bet, and tap Cancel. Once a bet is matched it is binding and cannot be reversed.
The maximum bet in any market is limited by the available liquidity: the amount other players are willing to match. Popular PSL match-winner markets typically carry millions of rupees in available liquidity, so most bets are matched in full.
Account & Security
No. Each account is strictly for one person. Accounts found to be shared are permanently suspended without refund. If a family member wants to bet, they need their own ID obtained through our support team.
WhatsApp our support team from the phone number linked to your account. After a quick identity confirmation, they send a secure one-time reset link. Requests from an unregistered number require additional verification before the link is issued.
Message your dealer straight away and ask them to freeze the account. Then change your password from a trusted device. Our security team reviews login history and traces any unauthorized access within 2 hours.
Common suspension reasons include holding multiple accounts, sharing your login, or unusual betting patterns. Send your Bpexch ID and a brief explanation to central support. Genuine cases with no rule violations are reviewed and reinstated within 24 hours.
Yes. Your balance is held in a segregated account and is never used for BetPro's operational costs. You can withdraw your full balance at any time, there is no lock-in period and no minimum balance required to keep the account open.
Contact central support from both your old and new numbers if possible. You will be asked a few account verification questions. Once identity is confirmed, your account is migrated to the new number, usually within 2 hours.
Our support team can see your account balance, deposit and withdrawal history, and open bets. They cannot see your login password, personal device information, or the bank or wallet details you use for transfers.
Message our support team and request a voluntary self-exclusion period: you choose the duration (1 week, 1 month, or longer). During the exclusion your account is locked and you cannot log in or withdraw until the period ends.
Yes. Ask our support team to set a daily stake limit on your account. Once that limit is hit the system stops accepting new bets until the next reset period. This is a free service designed to support responsible play.
Direct player-to-player transfers are not supported. All fund movements go through our support team. If you want to gift a balance to someone, withdraw it to your wallet and the recipient deposits through our support team.
You must be 18 or older to hold a Bpexch account. Our support team confirms this during the WhatsApp onboarding conversation. Accounts found to belong to minors are closed immediately and any balance is returned to the deposit source.
WhatsApp central support and request permanent account closure. Any remaining balance is withdrawn to your registered wallet before closure. The account is deactivated within 48 hours and cannot be reopened once confirmed.
No. Multiple accounts are against the rules regardless of the intended purpose. One account covers everything: cricket, football, tennis and the rest from one login.
No. Your personal details, WhatsApp number, and transaction data are never sold or shared with advertisers or third-party data brokers. Data is used solely for account management and fraud prevention.
Contact our central support number directly via WhatsApp. Every account is tied to BetPro, not to an individual agent. Central support can process any deposit, withdrawal, or account issue on your behalf and, if needed, reassign you to a new agent.
Technical Support
Try these steps in order: (1) Switch from Wi-Fi to mobile data, as some ISPs block betting sites. (2) In Chrome go to Settings → Privacy → Clear Browsing Data. (3) Try a different browser. If nothing works, message our support team for a current mirror link.
Unmatched means no other player has accepted your requested odds yet. You can wait for it to match, lower your odds slightly to increase the chance of a fill, or cancel the bet and re-enter at the current market price.
If the bet is still unmatched, cancel it immediately from Open Bets. Once matched, the bet is binding and cannot be cancelled. Contact our support team right away. In clear misclick cases they may be able to send it to BetPro for review.
Bpexch is a peer-to-peer exchange where odds are set by real players. A bookmaker builds its own cut into the price. On an exchange there is no such cut, so the odds are usually better because there is no house markup eating into your potential return.
Allow browser notifications when Bpexch prompts you after login. You will receive push alerts for matched bets, large odds movements, and settlement. You can also ask our support team to WhatsApp you if a key market moves sharply.
The score widget may lag by a few seconds, but the betting markets run on a separate real-time data feed. Your bets are placed against live market prices, not against the score display. If in doubt, check a live score app separately and compare.
Markets are locked (greyed out) during suspension periods: typically between balls, during field changes, or after a significant event like a wicket. Wait a few seconds for the market to re-open. If it stays locked for over a minute, refresh the page.
Go to My Bets → Settled and verify the settlement details for that market. If the amount differs from what you expected, take a screenshot and send it to our support team with the match name and time. Discrepancies are investigated and corrected within 4 hours.
VPNs work technically, but we recommend using Bpexch without one. A VPN can occasionally trigger security flags on your account. If your ISP is blocking the site, contact our support team for a direct mirror URL instead of using a VPN.
After logging out, open your browser settings and clear saved passwords and autofill data. In Chrome go to Settings → Passwords and delete any saved Bpexch logins. Always use Incognito mode when logging in on a device you do not personally own.
Your full bet history is available under My Bets → Settled, filterable by date range. A downloadable export feature is on our roadmap. For now, take screenshots or ask our support team to pull a statement for a specific period if you need records for your own reference.
If the WhatsApp link does not launch automatically, copy our support team's number from the Contact page and open WhatsApp manually to start a chat. Alternatively, call the number directly. Our support team answers calls during all active match hours.
First check My Bets → Settled to confirm the settled odds and commission amount. If there is still a discrepancy, send our support team the bet ID (visible in your bet history), the expected return, and what was actually credited. Disputes are resolved within 4–6 hours.
This is almost always caused by a cached version of the site. Hard-refresh the page (hold Shift and press Reload in Chrome) or clear your browser cache completely. If it persists on multiple browsers, message our support team. There may be a brief maintenance window underway.
Contact our support team immediately on WhatsApp. During planned maintenance or unexpected outages, we share a mirror URL that is live within minutes. Your balance and open bets are never lost during downtime, all data is backed up in real time.
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